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Help & Support

HELP
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Microsoft Windows and macOS

For Windows and Mac users, if your device comes with a USB-A port, you will require:

  • USB C-to-A converter (provided)

Remember to create your Super X-Fi profile before attempting to set-up on your PC or Mac.

Step 1: DOWNLOAD AND INSTALL THE SXFI CONTROL SOFTWARE FOR WINDOWS OR MAC

Login to your SXFI Account
This SXFI Account is different from your Creative Store account.

Step 2: CONNECT CREATIVE SXFI GAMER TO YOUR PC OR MAC

Connect the Creative SXFI GAMER to your PC or Mac via the included USB-C cable.
Your personalized Super X-Fi listening profile will be loaded to your Creative SXFI GAMER.

Step 3: SET-UP COMPLETE